Property Nepal Solutions legal
Listing and Content Policy
Rules for property listings, media, documents, reviews, integrations, and other content submitted to Property Nepal Solutions.
1. Purpose
This Listing and Content Policy defines the rules for property listings, photographs, videos, descriptions, documents, reviews, comments, profiles, partner feeds, AI-generated content, and other materials submitted to Property Nepal Solutions.
2. Who May Publish a Property
A listing may be published only by the property owner, an authorized representative, a properly authorized agent or agency, a developer or builder with authority to market the property, or an approved partner with the right to supply the listing.
3. Required Listing Accuracy
- Correct property type
- Correct sale or rental status
- Accurate asking price or rent
- Accurate district, municipality, ward, neighborhood, and location information
- Accurate land and building measurements
- Accurate bedroom, bathroom, floor, parking, road-access, utility, and amenity details where supplied
- Current availability
- Truthful ownership or authorization status
- Current and representative photographs and videos
5. Prohibited Property Listings
- Properties the publisher has no authority to market
- Non-existent or fabricated properties
- Listings created primarily to collect leads for a different property
- Properties intentionally placed at a false location
- Listings with intentionally false or bait pricing
- Duplicate listings intended to manipulate ranking
- Listings that unlawfully discriminate against protected persons
- Listings involving unlawful transactions or prohibited use
6. Duplicate Listings
Property Nepal Solutions may merge, suppress, de-prioritize, or remove duplicate listings for the same property. Multiple agents claiming the same property may be required to demonstrate authorization. Partner feeds may be de-duplicated using property identifiers, location, owner data, images, or other matching criteria.
7. Price Rules
The published price must represent a genuine asking price, rent, price range, or clearly labeled negotiable amount. Publishers must not use artificially low prices solely to increase clicks. Additional mandatory fees should be disclosed where relevant.
8. Location Rules
The listing location should be as accurate as reasonably possible. If an exact location is intentionally hidden for privacy or security, the listing should use an approximate location rather than a deliberately false neighborhood, municipality, or district.
9. Land and Building Measurements
Area measurements must use reasonable and consistent units. Where conversions are displayed, the original or authoritative measurement should be retained. Users should not intentionally inflate land area, building area, frontage, road width, or similar measurements.
10. Photographs
- Use images of the actual property unless clearly identified as an illustration, rendering, sample, or future concept
- Do not use stolen or copyrighted images without permission
- Do not add misleading elements that materially alter the property's appearance
- Do not conceal major defects through deceptive editing
- Do not include unrelated promotional images as primary property photographs
- Avoid exposing citizenship numbers, bank details, signatures, or other sensitive personal information in photos
11. Videos and Virtual Tours
Videos must represent the listed property or be clearly labeled as conceptual or promotional material. Publishers must have rights to uploaded music, narration, footage, logos, and other media. Property Nepal Solutions may transcode, resize, compress, or generate thumbnails for technical delivery.
12. Descriptions
Descriptions must be factual, relevant, and understandable. Publishers must not include fraudulent claims, misleading guarantees, unrelated keyword stuffing, abusive language, unauthorized personal data, malicious links, or prohibited content.
13. AI-Generated Content
AI-generated property descriptions, summaries, tags, image analysis, or other content must be reviewed by the publisher before publication. The publisher remains responsible for accuracy. AI must not be used to fabricate features, ownership, views, amenities, legal status, location, or condition.
14. Documents
Uploaded documents must be authentic and legally obtained. Users must not submit forged, altered, stolen, or unauthorized Lalpurja, citizenship documents, approvals, maps, agreements, or certificates. Sensitive documents should be uploaded only through designated private document features rather than public listing media.
15. Contact Information
Publishers must provide valid contact information where required. Phone numbers, emails, websites, social links, or messaging handles should not be used to impersonate another person, evade moderation, distribute spam, or redirect users to fraudulent services.
16. Agent and Agency Content
Agent and agency profiles must accurately identify the person or organization represented. Agents must not claim exclusive representation unless authorized. Logos, registration details, office information, and professional claims must be truthful.
17. Developer and New-Project Listings
Developers or project marketers should clearly distinguish completed, under-construction, proposed, and conceptual projects. Renderings must be labeled when they do not depict completed construction. Estimated completion dates, amenities, approvals, and specifications must not be represented as guaranteed unless legally supportable.
18. Rental Listings
Rental listings must accurately state rent, deposit, furnishing status, availability, occupancy restrictions, utilities, maintenance responsibilities, and other material conditions where known. Bait listings that are unavailable but used to redirect renters are prohibited.
19. Commercial and Land Listings
Commercial property and land listings should accurately describe permitted or represented use, road access, frontage, utilities, current improvements, and other material features. Legal zoning, planning, or development claims should not be presented as verified unless supported by appropriate authority.
20. Reviews and Comments
Reviews and comments must be based on genuine experiences and must not contain knowingly false statements, threats, harassment, doxxing, spam, discrimination, extortion, or confidential personal information. Property Nepal Solutions may moderate reviews and may request evidence where serious allegations are made.
21. Intellectual Property
Users must have rights to all text, photographs, videos, floor plans, logos, graphics, and documents they upload. Property Nepal Solutions may remove content after a valid intellectual-property complaint or where rights cannot be demonstrated.
22. Personal Data and Privacy
Do not publish citizenship numbers, passport details, banking information, private phone numbers without authority, signatures, account credentials, health information, or other unnecessary sensitive personal information in public listing fields or media.
23. Discrimination and Harassment
Content must not unlawfully discriminate, threaten, harass, demean, or incite harm against individuals or groups. Housing-related restrictions must comply with applicable law.
24. Fraud, Scams, and Financial Requests
Listings or messages must not be used for advance-fee fraud, fake deposits, phishing, account takeover, cryptocurrency scams, money laundering, or deceptive financial arrangements. Users should not request payment to unrelated personal accounts as a condition for viewing a property unless the transaction is legitimate and clearly explained.
25. External Links
External links must be relevant and safe. Links to malware, phishing pages, unrelated lead-generation forms, deceptive redirects, or prohibited content are not allowed.
27. Partner and API Feed Requirements
Integration partners are responsible for source authorization, field accuracy, media rights, update frequency, deletion events, and correcting stale inventory. Property Nepal Solutions may reject records that fail required field validation or policy checks.
28. Stale Listings
Listings that appear inactive, repeatedly unresponsive, expired, sold, rented, or materially outdated may be deactivated or removed. Property Nepal Solutions may ask the publisher to reconfirm availability periodically.
29. Ranking and Promotion
Search ranking may consider relevance, completeness, freshness, quality, verification, user preferences, location, paid promotion, and other signals. Users must not manipulate ranking through duplicate listings, fake engagement, misleading keywords, or automated activity.
30. Moderation Actions
- Request corrections
- Hide or redact specific content
- Reject publication
- Reduce visibility
- Remove media or documents
- Deactivate a listing
- Remove reviews or comments
- Suspend publishing privileges
- Suspend or terminate an account
- Refer suspected unlawful activity to appropriate authorities where required
31. Appeals and Corrections
Where appropriate, users may contact Property Nepal Solutions support to request review of a moderation decision, provide missing authorization, or correct inaccurate content. Property Nepal Solutions may require additional evidence before restoring content.
32. Repeat Violations
Repeated or serious violations may result in longer restrictions, loss of verification status, removal of all listings, suspension of integrations, or account termination.
33. Emergency or Legal Removal
Property Nepal Solutions may remove or restrict content without advance notice where reasonably necessary to address fraud, security threats, legal requirements, court orders, intellectual-property claims, safety risks, or serious policy violations.
34. Policy Changes
Property Nepal Solutions may update this policy as features, regulations, integrations, or marketplace practices change. Publishers are responsible for complying with the current version when creating or maintaining content.
35. Contact
Questions or reports regarding listings or content may be directed to:
Property Nepal Solution Private Limited
Website: https://propertynepalsolutions.com
Email: admin@propertynepalsolutions.com