Property Nepal Solutions legal
Terms and Conditions
Terms governing access to and use of the Property Nepal Solutions website, mobile applications, APIs, and related services.
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern access to and use of the Property Nepal Solutions website, mobile applications, APIs, software, products, features, and related services (collectively, the "Platform"). The Platform is operated by Property Nepal Solution Private Limited ("Property Nepal Solutions", "we", "us", or "our").
By creating an account, accessing the Platform, publishing a property, contacting another user, purchasing a service, or otherwise using Property Nepal Solutions, you agree to these Terms. If you do not agree, you must not use the Platform.
2. Nature of the Platform
Property Nepal Solutions is primarily a technology marketplace connecting property owners, buyers, renters, landlords, real-estate agents, agencies, developers, builders, service providers, and other authorized participants.
Unless expressly stated for a specific service, Property Nepal Solutions is not the owner, buyer, seller, landlord, tenant, broker, appraiser, surveyor, engineer, lawyer, lender, insurer, or guarantor in a property transaction.
3. Eligibility and Accounts
You must be legally capable of entering into binding agreements under applicable law. If you use Property Nepal Solutions for a company, agency, owner, or other organization, you represent that you have authority to act for that party.
You are responsible for accurate registration information, account security, all activity conducted through your credentials, and promptly reporting suspected unauthorized access.
4. User Categories
- Property Owner
- Buyer
- Tenant
- Landlord
- Real-Estate Agent
- Real-Estate Agency
- Developer or Builder
- Service Provider
- Partner or Integration Provider
- Administrator
5. Property Listings
A user submitting a listing represents that the user owns the property, has authorization from the owner, or is otherwise legally entitled to market it. Listing information must be accurate, current, non-deceptive, and supported by appropriate documentation where requested.
Users must promptly update or deactivate listings when a property is sold, rented, withdrawn, unavailable, or materially changed.
6. Listing Accuracy
The listing party is responsible for property address, location, land area, building area, price, rental amount, ownership information, road access, utilities, condition, photographs, videos, amenities, maps, documents, and other listing content.
Property Nepal Solutions may review, moderate, verify, or remove content, but does not independently guarantee every listing field.
7. Prohibited Listings and Conduct
- Listing property without authority
- Fraudulent, misleading, duplicate, or non-existent listings
- False pricing, false location, or manipulated media
- Stolen photographs, videos, plans, or descriptions
- Harassment, spam, phishing, malware, or impersonation
- Unauthorized scraping, security circumvention, or automated abuse
- Unlawful, discriminatory, threatening, obscene, or infringing content
8. Verification
Property Nepal Solutions may provide indicators such as Verified Owner, Verified Agent, Verified Agency, Verified Property, Document Verified, Phone Verified, or Email Verified. A badge only reflects the verification process associated with that badge and is not a legal guarantee of title, ownership, transaction safety, property condition, absence of disputes, or authenticity of every document.
9. Property and Identity Documents
Users may upload Lalpurja, citizenship or identification documents, tax documents, maps, building approvals, rental agreements, ownership records, agency authorizations, or company records. Users must not upload fraudulent, altered, stolen, or unauthorized documents.
Sensitive documents are not intended for public display unless the user specifically authorizes disclosure or disclosure is required to provide a requested service or comply with law.
10. My Home
Property Nepal Solutions may allow users to privately add details about properties they own even when those properties are not for sale or rent. My Home records are private by default unless the owner chooses to list, publish, or share them. My Home may support comparisons, valuation estimates, analytics, document storage, and future listing preparation.
11. Property Valuation and Estimates
Property Nepal Solutions may provide estimated values based on property characteristics, comparable listings, historical data, location, market information, statistical models, and artificial intelligence. Estimates are informational only and are not certified valuations for lending, taxation, litigation, insurance, government assessment, or investment decisions.
12. Artificial Intelligence Features
AI-powered tools may generate property recommendations, descriptions, document extraction, summaries, image analysis, comparisons, valuations, chatbot responses, or market insights. AI output can be incomplete or incorrect. Users must independently verify legal, financial, ownership, contractual, safety, and investment information before acting.
13. Maps and Location Data
Property pins, distances, nearby places, road access, and geolocation may be approximate or rely on third-party mapping services. Property Nepal Solutions does not guarantee survey boundaries, GPS accuracy, road rights, or official cadastral information. Official government records should be used where exact boundaries are material.
14. Photos, Videos, and User Content
By uploading content, you represent that you own it or have permission to use it. You grant Property Nepal Solutions a non-exclusive, worldwide, royalty-free license to host, process, resize, optimize, display, reproduce, distribute, and use that content as reasonably necessary to operate and promote the Platform and the associated listing. You retain ownership of your original content.
16. Partner Integrations
Property Nepal Solutions may import or synchronize property data from approved partners through APIs, feeds, or other integration processes. Partners remain responsible for authorization, accuracy, and timeliness of supplied content. Imported listings may be updated, rejected, de-duplicated, or removed according to platform rules.
17. Communications and Safety
Users may contact each other by inquiry forms, phone, email, messaging, chat, or external communication applications. Users should independently verify counterparties before transferring funds, paying deposits, sharing sensitive records, signing agreements, or visiting unfamiliar locations. Suspicious activity should be reported to Property Nepal Solutions.
18. Property Transactions
Buyers, sellers, owners, tenants, landlords, agents, agencies, and other parties remain responsible for legal ownership checks, seller authority, contracts, property registration, taxes, government fees, commissions, financing, security interests, encumbrances, inspections, and due diligence. Property Nepal Solutions does not guarantee successful completion of any transaction.
19. Rental Services
Rental tools may include inquiries, agreement templates, document generation, property records, or related workflow assistance. Landlords and tenants remain responsible for identity, ownership, rent, deposits, utilities, maintenance, occupancy terms, and legal compliance. Templates are not individualized legal advice.
20. Electronic Records and Signatures
Property Nepal Solutions may facilitate electronic acknowledgements, approvals, records, signatures, or confirmations where supported. Users are responsible for ensuring that any transaction-specific document satisfies applicable legal formalities.
22. Refunds
Refund eligibility depends on the service purchased and the refund terms presented at checkout. Unless required by law, completed advertising services, consumed digital services, or services already delivered may be non-refundable.
23. Agents and Agencies
Agents and agencies must accurately state identity, organization, contact details, professional status, and authority to advertise each property. Property Nepal Solutions may request supporting documentation and may suspend accounts that falsely claim owner representation.
24. Reviews and Ratings
Reviews must reflect genuine experiences. Fake reviews, self-reviews through alternate accounts, purchased reviews, coercion, fabricated allegations, or manipulation of ratings are prohibited. Property Nepal Solutions may moderate or remove reviews that violate platform rules.
25. Fraud Prevention
Property Nepal Solutions may use automated and manual controls to detect duplicate listings, suspicious pricing, reused documents, identity inconsistencies, abnormal login patterns, repeated complaints, payment irregularities, and other indicators of fraud or misuse. Accounts may be temporarily restricted during investigation.
26. Reporting and Moderation
Users may report fraudulent, duplicate, inaccurate, unauthorized, abusive, illegal, already sold, or already rented listings. Property Nepal Solutions may review reports and take action, but does not guarantee immediate removal or a specific outcome.
27. Suspension and Termination
Property Nepal Solutions may restrict, suspend, or terminate accounts for violation of these Terms, fraud, security risk, misrepresentation, unauthorized listings, repeated complaints, nonpayment, unlawful conduct, abuse, or legal requirements. Serious violations may result in immediate action.
28. Intellectual Property
Except for user-owned content, Property Nepal Solutions and its licensors retain applicable rights in the software, design, branding, databases, analytics, search systems, platform features, and related intellectual property. Unauthorized reproduction, reverse engineering, distribution, or commercial exploitation is prohibited except as permitted by law.
29. Third-Party Services
The Platform may depend on cloud hosting, maps, payment gateways, messaging, analytics, social media, AI providers, authentication, video services, and partner systems. Third-party services may be unavailable, changed, or governed by separate terms and privacy policies.
30. Availability and Security
Property Nepal Solutions aims to provide reliable service but does not guarantee uninterrupted availability. Maintenance, updates, cyber incidents, provider outages, network failures, governmental restrictions, or events beyond reasonable control may affect the Platform. No online service can guarantee absolute security.
31. Privacy
Our collection and processing of personal information is governed by the Property Nepal Solutions Privacy Policy. The Privacy Policy should be read together with these Terms.
32. No Professional Advice
Unless expressly identified otherwise, information on Property Nepal Solutions does not constitute legal, tax, engineering, surveying, architectural, certified valuation, financial, insurance, or investment advice. Users should consult appropriately qualified professionals.
33. No Guarantee of Results
Property Nepal Solutions does not guarantee that a property will sell or rent, that a listing will receive inquiries, that financing will be approved, that a user will obtain a particular price, or that an investment will be profitable.
34. Limitation of Liability
To the maximum extent permitted by applicable law, Property Nepal Solutions will not be liable for indirect, incidental, special, consequential, exemplary, or similar losses arising from use of the Platform, including losses related to inaccurate listings, fraudulent users, failed negotiations, property defects, investment losses, third-party services, or missed opportunities. Nothing excludes liability that cannot lawfully be excluded.
35. User Responsibility and Indemnification
To the extent permitted by law, you are responsible for claims, losses, liabilities, damages, or expenses arising from content you publish, properties you list, your fraud or misrepresentation, violation of another person's rights, violation of these Terms, or violation of applicable law.
36. Disputes Between Users
Property Nepal Solutions may provide reporting or support tools, but private contractual disputes between buyers, sellers, tenants, landlords, owners, agents, and agencies remain the responsibility of those parties unless Property Nepal Solutions expressly agrees otherwise.
37. Compliance With Law
Users must comply with applicable laws of Nepal and any other laws that lawfully apply to their activities, including requirements relating to property, contracts, electronic transactions, privacy, consumer protection, taxation, intellectual property, fraud, money laundering, and financial transactions.
38. Government and Legal Requests
Property Nepal Solutions may preserve or disclose information where required by applicable law, court order, legal process, or lawful governmental request. Where legally permitted, requests may be evaluated before disclosure.
39. Changes to These Terms
Property Nepal Solutions may update these Terms to reflect new features, legal changes, security requirements, technology changes, or business practices. Material changes may be communicated through the Platform, email, notification, or another reasonable method.
40. Governing Law and Dispute Resolution
These Terms are intended to be governed by the laws of Nepal, except where another applicable law must govern a particular matter. Users should first contact Property Nepal Solutions support regarding disputes involving Property Nepal Solutions. Unresolved disputes may be submitted to a competent court or other legally authorized dispute-resolution body in Nepal, subject to applicable law.
41. Severability, No Waiver, and Entire Agreement
If a provision is invalid or unenforceable, the remaining provisions continue to apply to the fullest extent permitted by law. Failure to enforce a provision immediately is not a waiver. These Terms, the Privacy Policy, and applicable service-specific policies form the agreement governing use of Property Nepal Solutions.
42. Contact
Questions about these Terms may be directed to:
Property Nepal Solution Private Limited
Website: https://propertynepalsolutions.com
Email: admin@propertynepalsolutions.com
43. User Acceptance
By selecting "I Agree", "Create Account", "Continue", or an equivalent option, you acknowledge that you have read, understood, and agreed to these Terms and that property transactions require independent verification and due diligence.